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DSO Secrets


Mar 31, 2021

In this episode, Emmet hosts Steve Bilt, CEO of Smile Brands Inc. They discuss the leadership journey. Using different metaphors, Steve and Emmet discuss the self-awareness and humility needed for leadership. A “lightning bolt” is one metaphor Steve uses to describe the roller coaster of leading a large DSO: giving the example of COVID, he notes how it was up, down, up, down — from feeling abject fear — to figuring out how to make things work, understanding whatever course of action was determined, would be enough. Take a listen and learn from the wisdom Steve has gained from 23+ years in CEO roles. In 2020, Steve was recognized as a top-rated U.S. Large Company CEO by Glassdoor, voted by Smile Brand’s employees. Don’t miss Steve and Emmet’s thought-provoking and inspiring conversation.